The IT Departments' OnSIte Hosted Agreement is the most comprehensive IT Outsourced Agreement available to South African small businesses today. Benefits such as autosizing hardware, software and services make the OnSite Hosted Agreement unmatched in terms of flexability and cost effectiveness.

Our OnSite Hosted Agreement is billed per user per month, with no upfront capital expense and fixed service costs for the duration of the agreement, making it simple to determine exactly what your IT costs will be per annum. And when your number of employees decrease, so does your IT expense!

Architectural responsibility

The IT Department will assume architectural as well as operational responsibility for your IT environment, ensuring that your platforms are able to accomodate your current business position as well as your strategy and vision for the future.

Unlimited Support

Your business is entitled to unlimited support services, including unlimited on site call out support. Your staff may call as often as they like and each incident will receive a guaranteed response time.

Auto sizing

Your business is dynamic with staff head counts changing from time to time. This constant variance makes scaling / sizing IT equipment difficult to say the least. Under spec your server equipment and you will have to repurchase new equipment long before you have got your moneys worth. Over spec your equipment and you will never recover your capital investment. The OnSite Hosted Agreement deals with this problem by automatically scalling to accomodate your businesses current position. Storage capacity, memory and other resources are automatically provisioned at no additional cost to the business.

Auto swapout

Everything is catered for. Core equipment such as servers, UPSes and firewalls are available with auto swap out benefits meaning that your business won't even have to wait for warranty claims to be dealt with in the event of a failure. Faulty devices are simply swapped out and replaced with functional devices to ensure maximum uptime and reliability.

Auto upgrade

Your business is entitled to the latest versions of software as and when they become available. When you are ready, migrations and upgrades will be done at no additional cost to the business. This goes for network operating systems such as Windows Servers, Security suites such as Trend Worry Free Business as well as desktop applications such as Office, Visio, Project, etc.