If you are going to count on it, it must be reliable

An IT service agreement makes it possible to keep your network running as smoothly and reliably as when it was first installed. With attention being paid to the correct aspects of your network, down time will be reduced to an absolute minimum.

All our service agreements come with an 11 point activity checklist published by Microsoft designed specifically for your Small Business Server network. This helps to ensure that our Small Business Server networks operate as optimally as possible. These activities are split into daily, weekly and monthly activities. We call this IT service Essentials.

In addition to this, networks are monitored and management electronically though by means of our Workplace Monitor, ensuring that we know what is happening on our clients networks, sometimes even before they do.

Our service agreements include benefits that will transform your investment in IT to a genuine business asset, month after month. These include:

1. Critical Systems Monitoring,
2. Alerts when hardware is modified (such as the removal or addition of components from a computer),
3. Auditing of installed software,
4. Assisting in the ongoing software compliance of your business, the
5. Deployment of software updates and critical patches to all machines in the organization, and
6. Windows and Mac support, and
7. Unlimited support options, to mention just a few.

System alerts when things start to go wrong

With every computer in the business managed in this manner, many typical problems are avoided proactively, users experience fewer problems with their equipment resulting in lower costs of ownership., It is clear that small businesses have access to the type of professional and mature approach to managing their assets that big business has always enjoyed, but at an affordable price.

We believe that a Small Business IT service agreement must be much more than just a block of hours purchased, and that it need not cost an arm and a leg.